FAQ

What parts are available on your website?

We only offer original (OEM) parts. We only sell genuine parts! All of auto parts and accessories are brand new and have never been used. Slight scratches due to handling or storage are possible.

How can I be sure that the part is suitable for my car?

In the CATEGORIES section on the home page you will find all the parts available in our store. Search for the product you are interested in and then go to its subpage. All OEM numbers can be found under each product - you can check if the part is compatible with your car. If in doubt, use the green button "Check if this part fits your car" and fill in the form. We will respond to your inquiry as soon as possible.

What payment methods are accepted?

We accept the following payment methods: PayPal, debit or credit card and bank transfers. We cannot accept cash and payment on delivery.

How fast will my order be shipped?

Most of our items will be shipped in 24 hours after clear payment is received. Orders placed before 2 PM CT will be shipped the same day.

What is the domestic delivery cost?

USPS - Ground Advantage
Price: $6.99
Delivery time: 2-4 business days

USPS - Priority Mail
Price: $12.99
Delivery time: 1-3 business days

Can I schedule a pickup?

Yes we can schedule local pickup.
Price: $2.99
Local pickup is available at our warehouse in Des Plaines.
Local pickup is available only by prior arrangement.

What is the international delivery cost?

We offer worldwide shipping by Fedex Express.

ZONE A (shipping price $20)
Canada
Mexico
Belgium
France
Germany
Ireland
Luxembourg
Monaco
Netherlands
United Kingdom (Great Britain)

ZONE B (shipping price $25)
Japan
South Korea
Andorra
Austria
Denmark
Faroe Islands
Finland
Greenland
Iceland
Liechtenstein
Malta
Sweden
Switzerland

ZONE C (shipping price $30)
Bulgaria
Estonia
Gibraltar
Latvia
Lithuania
Poland
Slovakia
Slovenia

Shipping price for all other countries not listed above - $35.

Delivery time for Europe: 3-4 business days
Delivery time for rest of world: 4-5 business days

Customers are responsible for all tariff fees on international orders.

What is the return policy?

All the purchases can be returned within 14 days. Your satisfaction is our priority.

What address should I return to?

Please contact us for the return shipping address.